World’s Top 10 Unique Hotel Services

Writer GLORIA FUNG | Published September 3, 2013

Almost anything is possible when it comes to special requests at top luxury hotels and resorts, where the concierges and butlers will do just about anything you can imagine to please and pamper. So creative with their helping hand, they’re there to fullfill pretty much any request. Here are a few luxury experiences you might not even know to ask for when staying at some of the world’s most indulgent destinations.


    Banya Tree Ungasan, Bali

    If you’re planning to propose, you might want to enlist the help of the Romance Concierge at Banyan Tree Ungasan, Bali. From quixotic cliffside dinners to a private performance by traditional Balinese musicians, they’ve got more than a few creative ways to help woo your significant other. These romance experts will even time a fireworks display to your proposal to make your special moment extra memorable.


    The Benjamin, New York

    When you’re getting pampered with a mani and a facial, your furry travel companion might also be in need of a little R&R. New York’s The Benjamin hotel likes to pamper all its guests, be they two-legged or four. The hotel’s Dream Dog programme provides plush beds, treats, meals and even bathrobes for pups of all sizes, ensuring your pooch gets a good night’s sleep and yummy in its tummy after a day at Central Park. And if Fido seems a bit off or down, set him up with the resident pet psychic for a de-stressing session.


    Le Richemond, Geneva

    The watch capital of the world and home to some of the industry’s most prestigious manufacturers, Geneva is the place to be for those who want to explore the heritage, craftsmanship and technology behind watchmaking. And for the true aficionado, a factory visit can be an experience of a lifetime. Visitors staying at the Le Richemond in Geneva can take advantage of the special Watch Concierge service, where guests are encouraged to come up with a watch wish list. The Watch Concierge will then arrange a visit to the maison’s factory for an exclusive look at how watchmakers, such as Vacheron Constantin, Roger Dubuis and Franck Muller turn metal parts into mechanical marvels.


    Akaryn Samui, Koh Samui

    It’s hard not to fall asleep under the sun, especially when you’re relaxing poolside in Koh Samui. This could mean unsightly tan lines at best and a nasty sunburn at worst. The Sunburn Supervisor at Akaryn Samui will check on your tan and reapply sunscreen for you every hour and after swimming as part of the Sun Spa Esthederm package. The Sunburn Supervisor will also follow up your day out in the sun with soothing after-sun lotions.


    The Lanesborough, London

    A picnic can be much more than a sandwich in a brown paper bag if you opt to do it in style with the help of a British butler at Hyde Park. The Lanesborough’s Picnic Butler will personalise a basket full of goodies plus all the al fresco dining essentials, including a large, plush rug. Forget about your peanut butter and jelly sandwich, the Picnic Butler will bring you Cornish poached lobster, foie gras and a colourful spread of desserts, all served on fine china. Spend the afternoon with fine foods and a healthy serving of champagne sipped from crystal glasses and let your butler worry about the post-picnic clean-up.


    The Peninsula Hong Kong

    It may be renowned for owning the world’s largest Rolls Royce fleet, but if you happen to be staying at The Peninsula Hong Kong, there might just be an even more stylish way to travel the city. The Peninsula Hong Kong offers a variety of tours that caters to helping guests capture the world-famous views of Hong Kong via helicopter. However, for those jet-setting CEOs pressed for time, the hotel’s helicopter service can also takes guests out to any licenced helipad in the city, a time saver and a sure way to beat the notorious Hong Kong traffic.


    Rosewood Corniche, Jeddah

    What better way to remember your travels than by a fragrance that will take you back to your adventures abroad? The Fragrance Butler at Rosewood Corniche, Jeddah has curated an assortment of scents inspired by the hotel and the city. This scent service offers fragrances from Chanel, Hermès, Bulgari and more. The perfume specialist has menus for both female and male guests and will arrive at your room at any hour to present you an array of flacons on a silver platter.


    Four Seasons Resort Rancho Encantado Santa Fe, New Mexico

    There’s nothing better than curling up by the fireplace on a chilly winter night. Dressed in a plaid shirt, blue jeans and a cowboy hat, the Fireplace Butler at the Four Seasons Resort Rancho Encantado Santa Fe dedicates himself to turning up the heat in the bedroom. Arriving with a burlap bag of tools, the Fireplace Butler serves guests a warm cup of cocoa or hot apple cider before kindling the fireplaces that are found inside each room or on the patio.


    Swatch Art Peace Hotel, Shanghai

    Built over a century ago on the Bund in Shanghai, the present-day Swatch Art Peace Hotel was once the famous Peace Hotel South Building. Renovations brought an artistic atmosphere that is seeped into every corner and crevasse of the hotel. The hotel can simultaneously host up to 18 artists in residents, each of whom are given a space to create, with their works eventually becoming permanent displays in the hotel’s virtual museum. Artists known and unknown are welcome to be a part of this project and will be living and breathing art for six to eight months. This means you too can be a part of this special project. But for guests that lack the artistic gene, the onsite artists are there to chat, share and inspire hotel guests.


    Taj Falaknuma Palace, Hyderabad

    Known for their colourful costumes and breathtaking jewels, Indian royals have a legendary love for extravagance. The personal jeweller of the Nizam of Hyderbad will share an exclusive look into the history and collection of the royal family with guests at the Taj Falaknuma Palace. Spend an afternoon with the jeweller at the hotel and bring home a Nizam-inspired creation or commission a one-of-a-kind piece that might even make the royals jealous.